Privacy Policy

We've developed these assurances to protect your privacy while enabling us to deliver great beds and service. They are based on our experience of over thirty years of customer interaction, consumer protection best practice, and the New Zealand Office of the Privacy Commissioner guidelines.

Privacy

We will never sell any personal information including your email and contact data. We will never share your personal information with others, except where required to by law. You have the right to access, correct and remove any of your personal information (like that we have stored as an email through your order form) as per the New Zealand Privacy Act 1993.

Personal Information

When you place an order with us we usually use the information that you provide to make your order, contact you and deliver your product. By placing an order you are agreeing that we may contact you in the future to arrange payment, arrange delivery, check you received your order, give you further information or request feedback.

Browsing Information and Google Privacy Information

You can turn off cookies and still use this site without any difference to your experience. Google gathers data from those using the site who have cookies enabled. We use this data to see how many people have visited our site and other broad metrics.  We cannot use this data to identify anyone. We use AdWords to advertise on Google's networks. This information is also anonymous. Google's policy is summed up by here: https://support.google.com/adwordspolicy/answer/6008942

CalOPPA

We are a New Zealand company and follow national best practice. We also observe international best practice, such as the California Online Privacy Protection Act.

Email Practices

We follow the New Zealand legislation regarding email contact, namely the Unsolicited Electronic Messages Act 2007. We will not email you without your consent, and if you unsubscribe or ask us not to contact you then we will not email you again.

Security and Payment Privacy

Payments made via this website are processed on a Payment Express server from your credit card or bank account over an encrypted link. We do not record or even see your credit card information or bank details for these payments. You may also contact us directly to arrange payment if you prefer.